Staff Resources

Getting Started – Mac Users

Mac Users have moved to the new MacBook Air with the upgraded keyboard and USB-C Charging port.  Note, the new Apple devices no longer user the MagSafe connector.  Please be sure ONLY USE an Apple-branded charger as all USB-C chargers are not the same and may damage the device.

To get up and running, you will need to follow a few simple steps. You MUST be in a UChicago Charter School building (Donoghue, NKO or Woodlawn) to perform the initial setup of your computer.  After initial setup is complete, you can use your device from anywhere going forward.  We are investigating the option to do this initial setup remotely.  Here’s how to get started.

1.     When you power on your device, you will be greeted with a login window
2.     Enter your UChicago Charter Username (do not include @uchicagocharter.org)
3.     Enter your UChicago Charter Password [1][2]
4.     Once your login is complete you will be presented with your Mac desktop.
   
    

[1] If you are a new user, your password should have been shared with you through an online tool called “One Time Secret”.  As the name implies, this will be available ONCE, so please make note of your password as you will need it going forward.  Visit the Staff Resources page for information on changing your password.

[2] If you have forgotten your password, please visit the Staff Resources page for information on resetting a forgotten password.

Available Apps

The Microsoft Edge web browser along with Microsoft Office (Excel, Word, PowerPoint and Teams) are installed onto the device by default.  Additional software is available in the Microsoft Store or Company Portal.  You should be alerted that Company Portal is being installed soon after you login.  If it is not installed on it’s own, you can visit the Microsoft Store (Windows icon >> Microsoft Store) and download it.

Company Portal is a tool that manages the installation of applications used at UChicago Charter.  It includes Charter School specific versions of apps that have been pre-configured and/or setup for your use.  These include Google Chrome, the CPS VPN app, Zoom and more.

Microsoft Store includes several useful apps, games, and utilities.  All apps within the Microsoft Store are available for your use and do not require additional “permission” from IT to install.

Additional Apps can be setup and configured in the Company Portal if there is an identified school-wide need for it.  Requests for additional apps can be submitted as a help desk ticket.  Visit support.uchicagocharter.org to submit your request.

Available Apps

Only the Apple included Safari browser is installed by default.  Apple’s app deployment model allows the user to select only the apps they need to complete their work.  To install apps, please search for “Self Service” in the Applications folder (or use Spotlight search in the top right corner).  Login with your UChicago Charter credentials (username only) and you will see all the available apps.

To install an app of your choice, just click the “Install” button and the app will download and install automatically.

Additional Apps can be setup and configured in the Company Portal if there is an identified school-wide need for it.  Requests for additional apps can be submitted as a help desk ticket.  Visit support.uchicagocharter.org to submit your request.

Multifunction copiers are available at all UChicago Charter School buidlings.  These devices provide robust printing options while also reducing cost and waste.  When a print job is sent from your computer, it is held at the copier until you login and release the job.  We will be distributing key-cards to simplify the login process at Donoghue and NKO campuses this year.  Woodlawn staff are already issues a UChicago Campus card that can be used for this purpose.  See deails below:

1.     Click in the Universal Search Box (next to the Windows button, bottom left of the screen)
2.     Start typing “Add printer“
3.     Select “Add a printer or scanner” (or “Printers and Scanners”)
4.      Click the “+ Add a printer or scanner” button
5.     Wait about 10-15 seconds for the search to “fail”
6.     Click the “The printer that I want isn’t listed” link
7.     In the “Add Printer” window that appears select the “Select a shared printer by name” radio button
8.  In the input field type \\printmgmt\SecurePrint_BW without the quotes; capitalization matters
    Click the “Next” button
       When asked for your login information, use the following info:
       Username = uchicagocharter.org\YOUR-USER-NAME
       Password = YOUR-PASSWORD (not your device PIN)
9.     Click OK to authenticate to the printer
   
   

Copier/Scanner/Printer
The “copiers” we have are called Multi-Function Devices (or MFDs).  They can copy, print, scan, and in the main office they can fax.  To use any of the functions on the MFDs you will now need to login using your username and password.  Once you login there are several functional available for your use.

PRINT: If print jobs are waiting, the copier will display a list of your print jobs. 

• You can tap on any particular print job and then use the “Print” or “Delete” buttons in the bottom right corner of the screen.  
• If you have multiple jobs waiting, you can also use the ‘Print All” button to print all of them at once.
  

COPY: If you have no print jobs waiting, or if you want to bypass printing, you will see a “Use Copier“ button.  

• Press that button and you will be dropped into the copier interface for the MFD.
• You can use the normal copy functions from the copying screen.
  

SCAN: Scan to e-mail allows you to scan documents into a PDF and email them to yourself or someone else.  

•         Press the “Use Copier” button, this will drop you into the copier interface of the MFD.
•         Then press “Home” in the top right corner to see a menu of the available functions on the MFD.
•         Tap “Scan and Send” button to get to the scanner
•         A small timesaver is to scan something to yourself and then forward the e-mail to whoever you wish.  There is a “Scan to Myself” button that will autofill your email address.
  

FAX: The main office MFDs have a fax option built-in.

•         Press the “Use Copier” button, this will drop you into the copier interface of the MFD.
•         Then press “Home” in the top right corner to see a menu of the available functions on the MFD.
•         Select Fax and enter the number to which you want to send.
•         Press the “Start” button to send the document.
  

ID Card Association (one-time process, UCW Only until Fall 2019)
To use your ID card to login to the copier you need to complete a process called self-association.  You only need to do this one time, each time after you can just swipe your ID at the copier and it will log you in.  NOTE: Staff are required to maintain control of their ID card at all times.  In accordance with University policy, in no instance should you give your card to another student or staff member to release a copy job for you (or any other purpose).  If this becomes an issue we will be forced to suspend the ID card option.

1.     At any Copier, hold your ID card to the RFID panel (usually immediately to the left of the LCD screen).
2.     The copier will display a message that says “Unknown card. Do you wish to associate this card with your user account?”  >>  Tap Yes
3.     You’ll then get a username & password prompt.  
           -Tap Username and use the onscreen keyboard  to enter your username (do not include @uchicagocharter.org), then tap OK
           -Tap Password and enter your password, then tap OK
         -  Tap OK once more
           -The display will show a confirmation message that says, “Your card has been associated with your user account. Press ‘OK’ to proceed to the login screen and swipe your card to log in.
4.     You have completed self-association.  Now to use the copier, please hold your ID card next to the RFID panel on the copier.
   

WARNING: When you perform the ID association process, please make sure your ID is by itself and not in a wallet, purse, or bag, where it is near other credit cards or ID cards.  Many “cards” have RFID embedded in them, and the copier cannot discern one from another.  If you place your wallet on the copier, for example, it may use your credit card or passport as the self-association source, instead of your UChicago ID.